Built With
Integrates With
What SuperDesk Delivers
Meeting you at your Service Desk
SuperDesk meets you where you are whether its ServiceNow, Jira, ZenDesk and more. Integrate with your existing platforms to get increased ROI from the services you're already using.
Customer Service Assistance
Integrate SuperDesk into your customer facing workflows to act as a sales assistant providing better support to potential leads or as a customer service representative (CSR) in customer servicing workflows to surface updates and product support from various systems.
Support Workflow Automation
Kick off several complex support and IT service desk workflows from SuperDesk with our no touch automation capabilities including software license provisioning, Microsoft 365 support, application support and more. Utilize SuperDesk to upskill L1 and L2 support and provide increased 24/7 coverage without increasing operational overhead.
Platform Agnostic Integratability
SuperDesk is built on top of platforms you're already using like AWS and Databricks and integrates with existing databases and applications in your ecosystem.
Incident Management Automation
Automate your entire Incident Management process with SuperDesk right from intake to triage to Service Desk centric resolution.
Knowledgebase Augmentation
Realtime updates to your knowledgebase while incidents are being triaged and closed to ensure your knowledgebase is being kept up to date.
All-in-One Bot for Diverse Domains
- Incident Creation and Smart Triage
- AI-assisted Product Support
- Email Interception and Smart Triage
- Product Support AI Chatbot
- Customer Service AI Chatbot
- Lead Interaction Chatbot
- Email Interception and Smart Triage
- Order Fulfilment Automation
- Back Office AI Assist
- Customer Facing Resolution Chatbot
- Incident Creation and Smart Triage
- Email Interception and Smart Triage
- AR/AP AI Assist
- Sales Agent AI Assist
- Incident Creation and Smart Triage
- Email Interception and Smart Triage
- Customer Service AI Chatbot
- Lead Interaction Chatbot
- AI-assisted Order/Product Support
- Marketing Team facing AI Assist
- Patient Facing AI Chatbot
- Health/Frontline Worker AI Assist
- Back Office Claims AI Assist
- Email Interception and Smart Triage
- Customer Facing Inquiry Chatbot
- Pay My Bill Chatbot
- Email Interception and Smart Triage
- Back Office AI Assist
- Customer Facing Booking Chatbot
- Customer Facing Inquiry Chatbot
- Email Interception and Smart Triage
- Back Office AI Assist
Use Cases
Testimonial
Hear from our clients
SuperDesk AI has made a huge difference for us. It’s super easy to use and has helped us solve issues faster. Our team loves it and our customers are happier.
Daisy Shah
SuperDesk AI has made a huge difference for us. It’s super easy to use and has helped us solve issues faster. Our team loves it and our customers are happier.
Daisy Shah
SuperDesk AI has made a huge difference for us. It’s super easy to use and has helped us solve issues faster. Our team loves it and our customers are happier.
Daisy Shah
Frequently Asked Questions
SuperDesk is meticulously designed to cater to the dynamic needs of businesses across the spectrum, from burgeoning startups to established global enterprises. Our platform’s scalability is central to its architecture, enabling personalized automation solutions that evolve with your business. Discover how SuperDesk can elevate your operational efficiency by exploring our tailored solutions across various industries and organizational sizes.
Leveraging advanced AI-driven automation and integration capabilities, SuperDesk dramatically transforms service experiences by optimizing response times and enhancing service quality. Our approach focuses on automating routine tasks to allocate your expert resources to strategic areas, fostering innovation and delivering unparalleled service experiences. Engage with us to see how your organization can benefit from enhanced operational efficiency and customer satisfaction.
SuperDesk prides itself on its superior integratability, offering seamless connections with a wide array of workplace platforms, including but not limited to ServiceNow, Jira, and MS Teams, as well as bespoke integrations tailored to your unique ecosystem. Our platform ensures uninterrupted data flows and maximizes operational synergy across your organization. Let’s initiate a conversation on how SuperDesk can streamline your IT infrastructure.
Our IT Service Desk automation is a comprehensive solution designed to tackle an extensive array of tasks – from ticket management and auto-routing to password resets, and beyond. SuperDesk empowers your IT teams with tools for asset management, proactive monitoring, and insightful reporting, thereby enhancing your IT operations’ efficiency and reliability. Explore with us the diverse capabilities of SuperDesk’s IT Service Desk automation.
SuperDesk’s Customer Service Desk automation redefines client engagement by automating a broad spectrum of tasks including, but not limited to, ticket management, providing answers to common inquiries, updating order statuses, scheduling, and collecting feedback. By streamlining these operations, SuperDesk not only improves response accuracy but also personalizes the customer experience. Connect with us to discover how SuperDesk can transform your customer service landscape.
