ROI Calculator

Enter your information to view your expected savings.

Ticket Volume (Yearly)

Enter the number of tickets you receive per year

Number of Agents

Enter the number of agents in your support team.

Agents Salary

Enter the average salary of your agents.

Hours Per Ticket (Knowledge Based)

Enter the average number of hours it takes to solve a knowledge-based ticket (eg. Answering questions on employee benefits, getting information about a 401K plan)

Hours Per Ticket (Action Based)

Enter the average number of hours it takes to solve an action-based ticket (eg. Resetting a password, getting access to software, etc.)

Your Year 1 ROI if you upgrade to SuperDesk is

Your Year 2 ROI if you upgrade to SuperDesk is

Your current cost

The number of agents you have and their salaries( excludes licensing and technology costs)

Savings per month

(with 25% of requests being automatically resolved)